Electrical fault?
Let’s get it
sorted.
Lost power, tripping circuits or a damaged fitting? Tell us what happened. We’ll discuss the right visit for your home or business.
Find the help
your electrics need.
Electrical fault finding
Find the cause of tripping circuits, lost power and intermittent faults.
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Consumer units
Assess the board and the circuits before replacement.
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Socket repairs
Investigate damaged outlets and arrange suitable replacements.
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Lighting installation
Fittings, controls and a suitable connection for the room.
View service →From your first call to the completed work
Tell us what changed
Give the postcode, the affected equipment and when the problem began. Mention visible damage, unusual heat or a burning smell.
Arrange the right visit
Discuss availability, access and the investigation charge. Explain any equipment that must remain powered.
Agree the next step
The findings determine the repair. Confirm the scope, parts and price, then review testing and any remaining work at handover.
Electrical enquiries across the UK
Choose your area to find the electrical service you need. The directory includes England, Scotland, Wales and Northern Ireland, with the established Greater London borough and locality lists.
Before you arrange an electrician
What should I tell you about an electrical fault?
Start with the postcode and what you have noticed: loss of power, a tripping circuit, damaged equipment or unusual heat. Say when it began and whether the property is occupied. Describe only what you can observe safely; leave covers and wiring alone.
Can you help outside normal working hours?
Call with the address and fault details for an out-of-hours enquiry. Attendance, the likely investigation and any immediate make-safe work are agreed for your location. A repair requiring parts or more extensive work may need another appointment.
Does a power cut always need an electrician?
A fault inside the property and a network power cut need different responses. For a network power cut, contact 105 in England, Scotland or Wales, or NIE Networks on 03457 643643 in Northern Ireland. An electrician can assess faults within the property installation.
Will I know what the visit covers?
Discuss the callout and investigation charges, access arrangements and likely next step when booking. Following assessment, agree the repair scope, parts, testing and any further visit before work proceeds.
Network power-cut contacts: Power Cut 105 and NIE Networks. If there is a fire or immediate danger, move to safety and call 999.